Coronavirus (COVID-19) Updated Resources for Employers

As COVID-19 continues to spread, employers face challenges as they take measures to prevent the spread of infection to and within their workforces while maintaining their business operations as usual.

As this situation evolves quickly, we are vigilantly monitoring updates from government agencies and our carrier partners. We will continue to provide brief updates on resources and tools that we believe will help your organization navigate through the challenges presented by COVID-19.

At this time, here are the recommended actions for employers:

  • Monitor guidelines from leading health authorities rather than the media, that includes:
  • Regularly check our website
    We continue to reach out to our medical carriers on your behalf. Important updates from medical carriers as it relates to coverage notifications, diagnostic testing, and member out-of-pocket costs will be posted on this page. In addition, we will continue to share commercial coverage information, safety, prevention, and other employer resources on this page.
  • Review this update: IRS Allows HDHPs To Cover Coronavirus Costs
    This change will allow HDHPs to pay for COVID-19 testing and treatment before an individual has met the plan’s deductible for the year.
  • Contact your service team member if you are a Self-Funded or Level-Funded plan. You may need to opt-in or opt-out of provisions eliminating out-of-pocket costs for COVID-19 testing, and we will assist in notifying your carrier.

We will keep you up-to-date as this situation continues to develop, and more information becomes available.

Preparing for Coronavirus

As the number of reported coronavirus cases continues to rise, employers are increasingly confronted with the possibility of a workplace outbreak – an outbreak that can create a number of safety and compliance concerns. 

The Centers for Disease Control (CDC) and public health experts have stated it’s simply a matter of time before the coronavirus spreads throughout the U.S.  Employers play a very significant role in averting the spread of the disease by preventing those who may be infected from infecting others in the workplace. Taking action now is the best thing to do. However, you may be wondering “what should, or can we do to avoid detrimental effects on our employees and business operations?”

As the situation quickly evolves, there are resources in place to help your business prepare for the onset of coronavirus.

Here are steps you can take to prepare your organization:

  • Track the coronavirus – Monitor the CDC website and WHO website daily to track the coronavirus, recently named COVID-19. It is important to check and follow these two organizations frequently for accurate updates rather than relying solely on the local news.
  • Review interim guidance from the CDC for employers – These strategies include how and when to encourage employees to stay at home and planning considerations.
    • Actively encourage sick employees to stay home. Employees who have symptoms of acute respiratory illness are recommended to stay home and not come to work until they are free of signs of a fever and any other symptoms of COVID-19 for at least 24 hours.
    • Separate sick employees. Employees who appear to have acute respiratory illness symptoms (e.g., cough or shortness of breath) upon arrival to work or become sick during the day should be separated from other employees and be sent home immediately.
    • Emphasize hand hygiene. Instruct employees to clean their hands often with an alcohol-based hand sanitizer that contains at least 60%-95% alcohol or wash their hands with soap and water for at least 20 seconds. Soap and water should be used preferentially if hands are visibly dirty.
    • Perform routine environmental cleaning. Employers should routinely clean all frequently touched surfaces in the workplace, such as workstations, countertops and doorknobs.

In addition to following the CDC’s interim guidance, employers should consider these
best practices to help prevent the spread of COVID-19:

  • Educate employees on the signs and symptoms of COVID-19 and the precautions that can be taken to minimize the risk of contracting the virus, without causing panic. If they have recently traveled, it is important they inform their healthcare provider. Travel history is now being considered the fifth “vital sign.”
  • Appoint a single individual or department as the point of contact within your organization for employee questions about COVID-19.
  • Review safety programs and emergency action plans to ensure that they include infectious-disease protocols.
  • Implement travel guidelines and procedures for approving travel to and from China.
  • Review HR Compliance Bulletin & Additional Resources
    • Employer Compliance Bulletin – This document touches on issues related to coronavirus. Download Bulletin 
    • Employee Communication – The American Red Cross has assembled easy steps to prevent the spread of COVID-19 for individuals. Read here
    • Develop a written policy / response plan that covers communicable diseases transmitted in the workplace. Take the time now to plan your responses in the event of a transmission and how it would be addressed.